Gaya APA
tjiptono, F.
(2019).
SERVICE, QUALITY & SUSTOMER SATISFACTION : EDISI 5
.
YOGYAKARTA:
CV ANDI OFFSET.
Gaya MLA
tjiptono, Fandy.
"SERVICE, QUALITY & SUSTOMER SATISFACTION : EDISI 5".
YOGYAKARTA:
CV ANDI OFFSET,
2019.
Text.